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Doctor looking for a patient on Medical Tablet
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Missed Appointments & Cancellations

If you are unable to attend your scheduled consult, you must let us know at least 2 hours before your scheduled consultation. A DNA (Did Not Attend) fee of $30 will be charged if patients do not notify the practice within this timeframe.

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Little boy in hospital chatting to his doctor
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How to Cancel
HotDoc Bookings

If you have booked an appointment through HotDoc and wish to cancel, please click the “Cancel Appointment” link found at the bottom of your booking confirmation page, email or appointment reminder.

Emails from HotDoc sometimes end up in your junk/spam/social or promotions folders, so please take a good look around for it or search “booking confirmation” in your email to locate it.

 

If you have a HotDoc patient account, you can cancel your appointment through the “My Bookings” page under “Account Settings” on the website.

 

Please call us to cancel if the link is unavailable or you no longer have the booking confirmation email.

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